Globe Mobile Banking is the best thing Globe has done for people who don't use credit cards. Imagine, being able to transfer funds back and forth GCash and your bank. No long lines, every thing is at a touch of your fingertips. It does have a huge con, which I also love, which is being able to impulsively buy anything online since most local sellers use GCash. I have not used this service for 3 weeks now since it's apparently still unavailable. I called it in then. I was told there was a system maintenance ongoing and that there's no definite time when it will come back. I called again today, and I was told the same thing. Bravo Globe! I tried googling it, and not a word in the internet about the whole service being STILL unavailable, which led me to ask, "Am I the only one using this?" Haha. I seem to be the only one who cares.
Being that this service is currently down, I've done less online shopping. Yay me! But the hassle for those who also use this feature for paying bills, like me. And since I don't wanna waste my precious time falling in line in a Globe Service Center, I enrolled my bills to BPI Express Online instead.
But which Globe company to choose?
I, again, called Globe to ask what to use. I was told "Our system is slow at the moment. Can you call again after 15 minutes?", which is why I'm blogging about this now.
Update: I just called again. The account specialist didn't even think twice, she just told me outright what company to choose and without looking at her *slow system*. The first one I talked to earlier must be new. (benefit of the doubt na lang because I'm quite nice today.)
For Globe Broadband bill enrollment in BPI Express Online, choose Innove Communications.
I realize now that I'm this dependent on Globe services. Even for my company data and voice sim cards, Globe is the service provider. With all the service I'm currently subscribed to, one would think Globe should also reciprocate with better customer service. But since they don't really have any other more competent company that competes with them, they give mediocre service, because really, where would the subscribers go to?
When I win 1B pesos in the lottery or if ever I get to randomly pick up a huge fortune, making a start-up telecom company might be my first business venture.
